Last updated: 1/2/2026
Our refund policy lasts 7 days. If 7 days have gone by since your purchase, unfortunately, we can't offer you a refund.
As a Software as a Service (SaaS) provider, we do not ship physical products. Refunds are processed based on the terms of your subscription or service agreement.
To initiate a refund, please contact us via email at contact@suppliersden.com with your transaction details.
Once your request is received and reviewed, we will send you an email to notify you of the approval or rejection of your refund.
If you are approved, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 5-7 business days.
If you haven’t received a refund yet, first check your bank account again.
Then contact your credit card company, it may take some time before your refund is officially posted.
Next contact your bank. There is often some processing time before a refund is posted.
If you’ve done all of this and you still have not received your refund yet, please contact us at contact@suppliersden.com.
You may cancel your subscription at any time. Cancellation will take effect at the end of the current billing cycle. No partial refunds are provided for the remaining time in the billing period unless the request is made within the 7-day refund window.